At Offiga, we are committed to providing timely and efficient
delivery of your orders. Please read our delivery policy carefully
to ensure a smooth shopping experience.
Order Processing Time
All orders are processed within 1-2 business days after receiving
the payment. Orders placed after 4 PM (local time) or on weekends
and holidays will be processed on the next business day.
Delivery Methods
We offer a variety of delivery methods depending on your location.
You will be able to choose your preferred delivery option during the
checkout process. Our delivery partners include reliable courier
services, ensuring that your package arrives in perfect condition.
Delivery Time
-
Domestic Delivery: Estimated delivery time is 3-7 business days,
depending on your location.
-
International Delivery: Estimated delivery time is 7-21 business
days, depending on customs clearance and the destination
country.
Please note that delivery times may vary based on external factors
such as weather, holidays, or unforeseen delays. We recommend that
you track your order using the tracking number provided to stay
updated on the status of your delivery.
Shipping Charges
Shipping charges are already included in the cost of the product, so
no additional charges will be applied at checkout.
Order Tracking
Once your order has been dispatched, you will receive an email with
tracking details. You can track your order by using the provided
tracking number on the courier service’s website.
Delivery Issues
In case of any issues with your delivery, such as missing items,
damaged goods, or incorrect orders, please contact our customer
service team immediately. We aim to resolve all delivery issues as
quickly as possible.
International Orders
Please note that customs duties, taxes, and other import fees are
not included in the shipping cost. These fees are the responsibility
of the recipient and are determined by the customs regulations of
the destination country.
Delivery Address
Please ensure that the delivery address provided is accurate and
complete. We are not responsible for delays or missed deliveries due
to incorrect or incomplete addresses.
Non-Delivery Situations
If your package cannot be delivered due to reasons like refusal to
accept the delivery, incorrect address, or unavailable recipient,
you may be subject to additional charges for re-shipment.
Contact Us
If you have any questions regarding delivery or your order, feel
free to reach out to us at
sales@offiga.com or
+91 859 580 0822. Our customer
service team is available to assist you with any concerns.
Thank you for shopping with Offiga!
